Shipping policy

FREE SHIPPING IN THE UNITED STATES

We offer door to door delivery everywhere in the Continental United States. In most cases, please expect to receive your rug in approximately 5-10 business days (depending on the manufacturer).

If your rug is back-ordered, we will contact you by phone or by email.

Shipping is free to all areas in the Continental United States.

FREE SHIPPING IN CANADA

We offer door to door delivery everywhere in the Canada provinces. In most cases, please expect to receive your rug in approximately 5-15 business days (depending on the manufacturer).  Covid issues could add unforeseen delays.

If your rug is back-ordered, we will contact you by phone or by email.

Shipping is free to all areas in Canada provinces, whenever shipping by land is available.  

If it is not possible to ship to your location by land, you will be advised of the shipping cost before your order is shipped.

IMPORTANT: Damaged or wrong merchandise shipped.

As soon as you receive your merchandise, please inspect it and notify ARugAbove.com immediately if the merchandise has been damaged in shipment. Also, please check to make sure that the products you ordered were made exactly as you specified when you ordered them. If you notify us that the merchandise has been damaged in shipment or was made incorrectly within 7 days of the date that the merchandise is delivered to you, ARugAbove.com will have the damaged merchandise replaced at no cost to you. If you do not notify ARugAbove.com that the merchandise has been damaged in shipment during this 7 day period, ARugAbove.com will only replace at cost to you. All damaged shipments must be signed for as damaged or no refund will be made.